cz8065 Privacy Policy

01 Introduction

cz8065 ("we", "our", or "platform") operates a safe and trusted online casino and betting service for players in Bangladesh. This privacy policy explains what information we collect when you use the cz8065 website, mobile application, or any other service, how that information is used, how long it is stored, and what your rights are.

By using cz8065's services, you are agreeing to the terms of this privacy policy. If you do not agree with any part of this policy, please stop using our services or contact our support team.

02 Definitions

The key terms used in this privacy policy are defined as follows:

• Personal Information: Any information that can directly or indirectly identify you — such as your name, address, email, phone number, national ID number, or financial transaction details.
• Processing: Any operation carried out on personal information — including collection, storage, analysis, transfer, or deletion.
• Third Party: Any person or organisation other than cz8065 that assists in providing specific services.
• Cookie: A small data file stored on your device to improve your website browsing experience.
• User: Any person who uses the cz8065 website or services.

03 Registration and Account Information

When you open a new account with cz8065, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Valid email address
• Mobile phone number (for bKash, Nagad, or Rocket verification)
• Home address
• National ID or passport number (for identity verification)
• Username and password

This information is essential for creating your account, verifying your identity, and ensuring responsible gaming.

04 Financial and Transaction Information

The following financial information is collected to process deposits and withdrawals on our platform:

• bKash, Nagad, Rocket, Upay account numbers
• Bank account number and routing details (for bank transfers)
• Transaction history (deposit and withdrawal amounts, dates, methods)
• Bonus and promotion usage records

05 Technical and Usage Information

Certain technical information is collected automatically when you use our website or app:

• IP address and geographic location (at country level)
• Browser type and version
• Device type and operating system
• Page views, click patterns, and session duration
• Referral source (which page you came from)
• Cookie and session data

06 Gaming Activity Information

To improve your gaming experience and ensure responsible gaming, we collect:

• List of games played and duration
• Bet amounts and results history
• VIP level progress (Bronze, Silver, Gold)
• Bonus claims and wagering activity
• Self-exclusion or limit-setting requests

07 Primary Use

Your personal information is used mainly for the following reasons:

• Creating and managing your account
• Verifying identity and age (confirming 21+)
• Processing financial transactions
• Providing bonuses and promotions
• Providing support services (24/7 live chat and email)
• Sending important notifications related to your account

08 Security and Compliance Purposes

cz8065 is committed to maintaining a safe and fair platform. Information is used for this purpose to:

• Detect and prevent fraud, money laundering, and suspicious activity
• Prevent the creation of multiple accounts
• Monitor unusual gaming patterns to ensure responsible gaming
• Conduct internal audits and maintain records
• Resolve system security and technical issues

09 Service Improvement

We use information for analytical purposes to improve your experience:

• Improving the performance of the website and gaming platform
• Introducing new games and features
• Providing a personalised experience based on user preferences
• Communicating relevant promotions and offers (if you have consented to marketing communications)

10 Authorised Third Parties

In the following limited circumstances, we may share your information with third parties:

Payment Processors

Financial information necessary to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer is shared with the relevant payment processors. Each of these organisations has its own privacy policy.

Game Software Providers

Technical session data is shared with game providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, Ezugi, and others to operate their services, but no personally identifiable information is shared.

Identity Verification Services

Identity document information may be shared with secure verification services as part of the account verification process.

11 Legal Obligations

In the following situations, we may disclose information due to legal obligations:

• Complying with court orders or lawful directions from government authorities
• Assisting in the investigation of fraud or financial crime
• Protecting the legal rights of cz8065, its users, or third parties
• Matters relating to national security or public safety

12 Types of Cookies and Their Purpose

Essential Cookies

Essential for operating the core functions of the website. Maintaining login sessions, security verification, and saving form data are included under these cookies. They cannot be disabled.

Functionality Cookies

Used to remember your preferences (language, layout) and provide a personalised experience. These can be disabled, though the quality of the service may be somewhat reduced.

Analytics Cookies

Used to analyse website usage and improve services. This includes monitoring page views, session duration, and user behaviour.

Cookie Controls

You can block or delete non-essential cookies at any time from your browser settings. This option is available in most modern browsers.

13 Data Retention Period

cz8065 stores your information in accordance with the following policy:

• Active Accounts: All information is retained for as long as the account remains active.
• Closed Accounts: Financial records are retained for a minimum of five years after an account is closed.
• Transaction Logs: Retained for the applicable legal period for legal compliance.
• Support Communications: Retained for two years from the date of contact.

14 Security Measures

We apply the following technologies and methods to protect your information:

• 256-bit SSL/TLS encryption for all data transmission
• AES encryption for stored sensitive information
• Regular security audits and penetration testing
• Two-Factor Authentication option
• Access controls — only authorised staff can view personal information
• Automated suspicious activity detection system

15 Right to Access and Correct Information

You may exercise the following rights at any time:

• Access: The right to know what information cz8065 holds about you.
• Correction: The right to correct inaccurate or incomplete information.
• Deletion: The right to request deletion of your information under certain circumstances (subject to legal retention obligations).
• Restriction of Processing: The right to object to certain processing activities.
• Portability: The right to receive a copy of your information in a structured format.

To exercise these rights, contact us at the support email: [email protected]

16 Unsubscribing from Marketing Communications

If you do not wish to receive promotional emails or notifications:

• Click the "Unsubscribe" link at the bottom of any marketing email, or
• Change your notification preferences from your account settings, or
• Send a request by email to [email protected]

Note: Unsubscribing from marketing communications will not stop important transactional notifications related to your account.

17 Prohibition on Collecting Minors' Information

cz8065 is an adult platform and provides services only to individuals aged 21 or older. We do not intentionally collect information from anyone under the age of 21.

If we determine that information from a minor has been collected by mistake, we will immediately close that account and delete the associated information.

If you believe a minor has created an account, please notify us at [email protected]

18 Responsible Gaming & Data

cz8065 places the highest priority on responsible gaming. We analyze data on your gaming behavior to identify unusual patterns and provide assistance when needed.

To learn more about responsible gaming, visit our Responsible Gaming page.

19 Policy Updates

cz8065 reserves the right to amend this privacy policy from time to time. In the event of significant changes, we will:

• Display a notice on the website
• Notify registered users by email
• Update the "Last Updated" date at the top of the page

Continued use of the service after any changes will be considered as your acceptance of the updated policy.

20 Contact Us

For any questions, concerns, or requests regarding this privacy policy or your information, please get in touch with us:

• 24/7 Live Chat Support (via the website)
• [email protected]

We will do our best to respond to your request as quickly as possible.